If you can’t wait for Cash to. 37 hours left. I notice a previous complaint response from OJO states that the the finance team don't work all hours therefore withdrawals requested in the early hours of the morning may be delayed. PlayOJO Casino is a reliable and safe casino with good reputation and positive customer reviews Fully Licensed Play with Free Spins!. now, it is over 32 days but we have not received the first decision neither an acceptance or rejection. Investigation pending receipt of information. READ MORE. If you’ve recently made a withdrawal from your PlayOJO account, you may be wondering why it’s pending. Since then, I have won some more and am trying to withdraw £350, however when I go to withdraw it says I cant because I already have too many pending transactions. It is odd because sometimes it's almost instant. So I emailed playojo to see what was happening. $1,000 Resolved. During this time period, the player has the option to reverse their withdrawal so that the money is still in their account. We've thoroughly reviewed PlayOJO Casino and gave it a High Safety Index, which means it's a great casino to play at. When you grant a business or government the right to conduct an ACH debit (which is the electronic removal of funds from your bank account), you may see those words “ACH hold” on funds in your account, telling you that verification is taking place. From the DOB NOW: BIS Options portal, select +L2 Request and enter the BIS job and document number. . I had same issue start of the year with another large withdrawal but done all the verification etc. This is still pending after 4 days. Sign on to Wells Fargo Online ® to request a replacement card. OJO offers credit/debit cards, eWallets and other secure payment and withdrawal methods. PlayOJO Casino - Withdrawals form August and September have not arrived. Withdrew £1100 it’s since been stuck. But still it was more than 11 hours of process for the withdrawal Jan 13, 2023 #1 Hello, Quick question I've sent in my 2nd withdrawal with playojo and it's been 36 since and it's not processed yet still sitting as player pending. Depending on the platform, you can expect withdrawal completion within a couple of hours on working. You can upload the documents directly from your computer or mobile. This goes for bank transfers. PlayOJO has also since blocked me from playing any more games. 73, however I have not received nor is the withdrawal showing in Pending. $1,000 Resolved. Are you ready to join the fun and excitement of online betting with Ladbrokes? Log in to your account with your email or username and password, or create a new account if you are a new user. I had same issue start of the year with another large withdrawal but done all the verification etc. Pick from hundreds of games daily including free online bingo games, and hit the big time with our progressive jackpot bingo games. The bonus offer requires a minimum deposit of R150, and newcomers can enjoy the free spins on. Bonus spins to be credited at a rate of 20 bonus spins per day over five days, triggered on your first deposit. Pursuant to voluntary departure rules that went into effect on January 20, 2009, a voluntary departure applicant is required to provide the BIAELIGIBILITY PENDING. Hi there, I am trying to verify my account at PlayOJO and do a withdrawal of $1,000 NZD but I'm not getting any response from the casino. 001 Claimant Does Not Wish to Pursue Claim or Requests to Withdraw the Application . PlayOJO Casino - Pending withdrawal for 3 days RESOLVED Overview Discussion Other Complaints (365) Complaint Info Disputed casino PlayOJO Casino. I had same issue start of the year with another large withdrawal but done all the verification etc then a. Casinos have to perform a KYC and the information has to match, there are no two ways about it. It shouldn’t take nearly a week to release my funds. In July, they. PlayOjo withdrawal times take from 72 to 168 hours or from 3 to 7 working days if you withdraw to your card. When it is being processed, its status changes to Processing. Join the race for the 80 ball bingo prize in our dazzling Disco Room games. PlayOjo - 2 Weeks still waiting on Withdrawals Ruling. £1,100 Open. Know exactly when will your PF amount credit in the bank if your EPF claim status shows under process for forms 31, 19, 10C, & for transfer claims. If the withdrawal process is a smooth one. A resignation has to be clear and unconditional. This fact means that they are offeringa lot of bonuses to attract more newcomersю A must-read Play ojo review that covers the topic from A to Z. FAQs But we go much further. Players keep what they win. I’m getting in touch as I made a withdrawal on Ojo casino over 48 hours ago, I’ve been in touch with there live chat and I’m getting told I’ll be pri. Withdrew £1100 it’s since been stuck on pending. Step 3. Having been a member of PlayOJO for over two years completing all the banking verifications required on registration, enjoying the site, and making deposits. 350 of 358 resolved. I asked them earlier today, and was told that it is with the payments team to be processed. Withdrew £1100 it’s since been stuck on pending. Bonus spins are valid on the following game (s) only: Starburst. . I have been waiting for 6 weeks for a pending withdrawl of £100 to paid despite uploading required documents etc. PayPal/Venmo: up to 24 hours. There is no minimum withdrawal at PlayOJO Canada. But instead, the casino goes above and beyond to ensure that players get the best possible experience when signing up as first-time players. You can only submit a request via the casino page to get withdrawal winnings. 90 Ball bingo is so popular we've got 3 rooms of it! Mix it up with penny, equal-chance & jackpot games. It must be noted however that you can not withdraw 5000$ in one single transaction, but there is no higher limit on withdrawal. See all. While a financial institution may request a written, signed statement from the consumer relating to a notice of error, it may not delay initiating or completing an investigation pending receipt of the statement. PlayOJO Casino - 24hrs and still pending. Debit card: up to 24 hours. S. estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. I have tens of thousands in my account but can only withdraw £5000 at a time which is slightly painful, I have asked on messenger if I can withdraw more than £5000 at once but haven’t heard back. PlayOJO Casino. The processing time is up to 24 hours. In such cases, we will accept a. 5, stake not returned. PlayOJO Casino - 24hrs and still pending. I have been going in an open endless loop with email support and I need to resolve this issue. I had my documents verified and had a email saying that they couldn’t deposit my winnings to my card, so asked for bank detail. 48 hours left. estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Friday – the maximum withdrawal is $4000, no fee, Jackpot City – the maximum withdrawal is $4000 per week, Spin – the max withdrawal is $4000, National – the max withdrawal is $50000 per month, Vegas Lounge – the max cashout is not stated. Use this code when registering your account. I’ve sent all requested documents to them and they’ve accepted them and said my acco. What do all the manuscript statuses mean? Once a manuscript has been submitted, it will go through different stages of progress on SuSy. £1,100 Resolved. 02 and $403. No minimum withdrawal. Wager calculated on bonus bets only. . That’s right, OJOplus, gives you more bang for your buck, and the money you earn goes straight back into your account for you to use at our UK casino. The instructions for Form I-539 and Form I-129 provide detailed. Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must. Withdrawal of money in case of winning is carried out in the same way as crediting. Pending withdrawal period: 0-24 hours. The officer must inform the applicant that the withdrawal by the applicant constitutes a waiver of any future hearing on the application. Hi have done a withdraw of £700 from my account 5 days ago and still saying pending and i also have £3800 in the account i want to withdraw but it wont let me as it says I have reached my withdrawal limit. The AskGamblers Complaint Team is kindly asking you to update your complaint accordingly and clarify the total amount of the disputed payment/s. Posted on January 4, 2023. . All Casinos Bonuses Slots Complaints Deposit Methods News Affiliate ProgramsTrying to withdraw £4000 that I won. I will continue using slots heaven. PlayOJO Casino - Withdrawal stuck on pending. We may also require documents from you for your account verification before you can withdraw funds, please Click here for more details. Just shocking level. You can expect PlayOJO withdrawal times Paypal to take 24 hours to process. All withdrawals are fee-free apart from wire transfer, which costs £10, except on withdrawals of more than £500. With most payment services, the maximum withdrawal limit is €5,000. No limits for withdrawal: Table games and card games are quite limited: A huge list of games:. . Once the request is approved by the playojo, the withdrawal will be credited to your chosen withdrawal method. . there’s no PlayOJO application. Withdrew £1100 it’s since been stuck on pending. Posted on November 15, 2019. They should be cited as “Civil L. I verified my account and had a phone call congratulating my win and that my account was fully verified and I could withdraw my funds and they would be with. All Casinos Bonuses Slots Complaints Deposit Methods News Affiliate ProgramsThe PlayOJO withdrawal game play policy is one of the fastest in the industry. PlayOJO requires players to withdraw their winnings via the same method they used for the deposit. Pick from hundreds of games daily including free online bingo games, and hit the big time with our progressive jackpot bingo games. As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed. PlayOJO Casino - Withdrawals form August and September have not arrived. Step 1 – Login to your account. Play Ojo have now processed my withdrawal. Max bonus bet £5. PlayOJO Casino - Withdrawal stuck on pending. Search for over 1000 casinos, slots, bonuses. After enabling Instant Deposit by linking your bank account via Plaid, in the Crypto. Mega Dice – Best no KYC crypto casino and sportsbook. PlayOJO Casino - 24hrs and still pending. 58 hours left. These local rules are promulgated pursuant to 28 U. The OJO Crew. I had same issue start of the year with another large withdrawal but done all the verification etc. First, all withdrawals are subject to a security check to ensure that the funds are being sent to the correct account. Pick from multiple casino payment options. Took 3 days to be approved. Thanks for cooperating with the AskGamblers Complaint Team. manchester england. The payments team works by a queue system and will process all cashout requests as soon as possible. All Casinos Bonuses Slots Complaints Deposit Methods News Affiliate ProgramsPlayOJO Casino - 24hrs and still pending. PlayOJO Casino - Withdrawal playojo. I’ve contacted their live chat service multiple times but just got the same. Back to PlayOJO Casino. We know you'll eventually want to play for real money. Submit an L2 civil penalty review request for a BIS job by using an eFiling account to log into DOB NOW and select the BIS Options portal. . . I have cashed out some pretty decent payouts. With the PlayOJO app, you have access to: The Best Offers - Kickers, Reel Tournaments, Club OJO. I made numerous attempts to call 2 different phone numbers and have stayed on hold between 45. angel666 Message . They have slowed right down now approving my withdrawal requests so who knows when I’ll get it all! I asked for one large withdrawal and they said they would do it but couldn’t tell me when so I went back to $5000 at a time. In some cases, however, the merchant may need to take action. REQUEST FOR WITHDRAWAL OF APPLICATION Page 1 of 2 TOE 420. Pending card payments. It's play time!What Is the Withdrawal and Pending Time at PlayOJO? PlayOJO doesn’t keep withdrawals pending unless KYC verification has to be made. went to make my first withdrawal at playojo saturday could not as it kept saying docs required,went on to live chat and spent almost 30 mins talking to two different people,when one passes you to another you have to go through it all again why why they cannot pass chat over. PlayOJO Casino - 24hrs and still pending. For example, a eWallet is usually the fastest while bank transfers and credit cards can take up to 7 days to process. Join the OJO family today to claim your welcome offer. Withdrawal is allowed after 54 years of age and within 1 year of retirement, whichever is later. I have tried contacting Playojo a number of times, but just keep getting lies and not chats impossible to speak to someone I am hoping this is an oversight, and can be resolved before I make official complaints. 3. PlayOJO Casino - Withdrawal stuck on pending. Requested withdrawal of winnings of £850 to same account used to deposit on the 10/10/22 at around 0930, in there terms and conditions states this will be p. Once the platform confirms the request, your withdrawal gets a “pending” status. By Alexandra Rogers, political reporter. It beats a lot of other real money online casinos in that. Hello I submitted a withdrawal request on Playojo, I have been trying since Sunday to get my money. After a short pending period, e-wallet withdrawals are instant, while card payments can take up to three business days in most cases. PlayOJO Casino - Withdrawal stuck on pending. Other payment options don’t include extra fees. hello, I am expereincing a delay. A withdrawal I submitted for £1,900 has been stuck pending for 6 days. Anyone else struggling with PlayOJO? I’m having a few different issues and getting absolutely nowhere trying to resolve them as customer service is non existent! I’ve had a withdrawal pending with no email updates for days, I received the incorrect number of spins on a big bonus round and I’m. The applicant may request, in writing, to withdraw his or her application. £1,100 Resolved. I have been going in an open endless loop with email support and I need to resolve this issue. It’s great because most Canadian casinos usually have a minimum withdrawal amount of $20 or sometimes higher. Withdrew £1100 it’s since been. In certain countries we have the ability to process withdrawals via Trustly/Entercash within a few minutes, providing we do not require any verification documents to process the. If you already have one or more added, click the " + " in the upper right corner and tap "Wallet Address" to see the option appear. PlayOJO Casino is no new casino on the online gambling market. I have been going in an open endless loop with email support and I need to resolve this issue. (Despite the slow response times, and the not being able to. PlayOJO Casino - Withdrawal stuck on pending. You can expect PlayOJO withdrawal times Paypal to take 24 hours to process. ago. Posted on January 4, 2023. Hi there, I have been playing this site since feb 2023 I have. In July, they had. Minimum deposit of £10. This site’s operations are regulated by the Malta Gaming Authority and is operated by SkillOnNet Ltd, Office 1/5297 Level G, Quantum House, 75, Abate Rigord Street, Ta’ Xbiex, XBX 1120, Malta, under the gaming license issued by the Malta Gaming Authority (license number MGA/CRP/171/2009/01) issued on 1 August 2018. Requested withdrawal of winnings of £850 to same account used to deposit on the 10/10/22 at around 0930, in there terms and conditions states this will be p. When you make a withdrawal, you have to first send the approval request. I had same issue start of the year with another large withdrawal but done all the verification etc. Unfortunately this happ. As of June 10, the pending withdrawal had finally shown up as being processed/paid and I was able to request the withdrawal for $1200; as of June 12 I received the $1200 payment so this matter has been resolved. I. Both businesses and individuals may use this method to move money between bank accounts. Women in their 30s are on average £4,000 a year worse off than they were in 2010, new figures show. On June 23rd I notice an email from them stating the withdrawal couldn't be processed and they'd nee. Also, it offers a range of other promotions such as weekly. Jan 13, 2023 #1 Hello, Quick question I've sent in my 2nd withdrawal with playojo and it's been 36 since and it's not processed yet still sitting as player pending. OJO makes deposits and withdrawals as easy as possible. PlayOJO Withdrawal Review 2023. good job for a site like this. This is the amount that you can withdraw at any given moment. posted 12/26/2018 by Ray Herrington. Used to be brilliant at responding and processing withdrawals within 24hrs but not recently. It is really easy to get one and it will greatly decrease the Play OJO withdrawals. Open the Crypto. FanDuel Prepaid Play+: up to 24 hours. 2023) I manage to win £4653. Since launching in 2017, it has attracted the attention of. I then uploaded all documents and had two automated emails confirming two had been verified. For deposits and withdrawals, Playojo supports several banking options. As soon as the transaction is created, Alice will be able to see the TxID on her Binance wallet page. PlayOJO Casino - Documents verified only to be asked again. PlayOJO Casino. Helpful (368) Not So Much (250) 888-802-3080 is a phone number associated with a large foreign scam operation n India posing as Amazon. 348 of 356 resolved. Free bet - one-time stake of £10, min odds 1. I had same issue start of the year with another large withdrawal but done all the verification etc. I requested withdrawal on 05. 45 hours left. I have provided multiple bank statements in multiple formats as my proof. PlayOJO casino is the number one gambling destination for players looking for no wagering bonuses at Euro online casinos. Ping the OJO Crew if you need any help. So I thought I'd come here and ask first as Marcus the bot isn't even. However, the most common query of the players is regarding the pending request. 00) and there are no pending transactions. I have uploaded my documents for approval but I've been waiting 3 days now and I'm still unable to withdraw. Join the race for the 80 ball bingo prize in our dazzling Disco Room games. In July, they. it is not in the interest of Government to retain an unwilling Government servant in. I understand verification needs to be done so withdrawal is complete, but nothing is being processed as far as I can see. Dear all, As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed. Huggingface. F. Withdrew £1100 it’s since been stuck on pending. A withdrawal, meanwhile, takes funds from your account immediately. com App and go to "Accounts". I won £1200. My withdrawal was showing as pending, but then disappeared. I had same issue start of the year with another large withdrawal but done all the verification etc. PlayOJO Casino - 24hrs and still pending. Only withdrawals via Wire Transfer have an additional fee of $10 for less than $500. I have been going in an open endless loop with email support and I need to resolve this issue. You can head into this section to see if there are any rewards waiting for you. PlayOJO withdrawal reviews. The total amount is £224. Explore OJO’s amazing games. Hi when you login an SMS with a validation code is sent to you and you then need to follow the instructions to validate your mobile number. This is to prevent fraudulent activity and is one way that OJO keeps the site secure for all. The site itself seems good, so far. Step 3 – Select “Fast Bank Transfer” from the available casino banking methods displayed. I had same issue start of the year with another large withdrawal but done all the verification etc. See INA 248. PlayOJO payout and withdrawal times vary depending on the method you choose. At PlayOjo, for instance, players can withdraw as little as £1. You can only submit a request via the casino page to get withdrawal winnings. 2019 and still have no situation update since. hours left. . Cheques: Not offered Pending Time: 12 hours. TG. What's new; Notifications; Search. I write to ask why playojo casino don't answer my emails, don't withdraw my balance why there seem to find it acceptable to ask for same personal details alr. 5/5 3. Step 3 – Select PayPal from the available withdrawal options. This Week's Hottest Casinos 👇Please note that the PlayOJO withdrawal times vary depending on the payment method you choose. Hello,I have won £580 and I'm not allowed to process withdraw due am verification issues. 23 hours left. may be combined with or included in another document, such as a contract or fee agreement. I have waited 5 days now and now it’s disappearedThe PlayOJO app advantages. The player from Portugal is facing a delay with his withdrawal that. I made a deposit of ₹4001 in the hope of winning something but it's been 30days since the payment problem has not been solved. The first time I withdrew took a bit of time as they verified my ID, but withdrawals are often within 36ish hours. D_market. (a) Scope. You can only submit a request via the casino page to get withdrawal winnings. $1,000 Resolved. If you have an issue completing the verification or don't get the code we can give you a callback and do it manually. . £1,100 Open. Withdrawal shown as “player pending” I made contact so many times with the chat and also email with no replies coming through. We thank both parties for their assistance during the complaint process. | CONSULT YOUR INVESTMENT ADVISOR BEFORE INVESTING. Step 2. 1 day avg response. We thank both parties for their assistance during the complaint process. They have a state-of-the-art mobile experience that other casinos have a hard time matching. Use the following command to load this dataset in TFDS: ds = tfds. I have recently tried to withdraw my winnings after winning a good amount, but for last 2 weeks it says “you have reached the maximum number of pending wit. Withdrew £1100 it’s since been stuck on pending. PlayOJO Casino - Withdrawals form August and September have not arrived. Generally, cashout requests are approved and processed within seven working days. New Players Only. Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now. Gaming’s easy as 1-2-3 with no wagering requirements or minimum withdrawal amount. Disclaimer: We are not a SEBI registered investment advisor, therefore, none of our ALGO STRATEGIES shall be considered as an investment advice. Established in 2017, we initially launched in the UK before expanding into Sweden, Canada and Spain and are now active in 10 markets globally. com App, select on Transfer > Fiat > Deposit > Link Bank Account > Deposit Now > Enter the USD deposit amount > select the source bank account > tap on Confirm Deposit. Hi,On the date of 11/11/2022 I requested a withdrawal of 3500 pounds, PlayOJO says that they will aim to confirm it within 11 hours, it's been over 24 hours. Unfortunately, no. Withdrawal shown as “player pending”. £1,100 Open. I tried to withdraw funds on 1st April 2023 from PlayOJO and was asked to upload proof of ID (i uploaded a photo of my driving license) and a photo of my deb. Whatever floats your boat - your playtime, your choice!PlayOJO is a pretty new casino compared to some biggest names. Submitting another Form I-589 will not result in faster processing of your case and may cause additional delays. Read our PlayOJO casino review for more! Best Online Casinos; New Online Casinos;. We thank both parties for their assistance during the complaint process. PlayOJO Withdrawal Pending - What Might Cause Delays for UK Players? There's certainly a usual obstacle that can cause lags while taking out funds at PlayOJO. Initiate the transaction with your other financial institution. I have also tried contacting their custome. I had same issue start of the year with another large withdrawal but done all the verification etc. No-one answers chat or social media or any updates. It's been about 24 hours since the request was made on (sat at 3am) it's now Sunday around the same time, no communication, no customer service replies, withdrawal still says 'player pending' I'm fully verified as far as I'm aware. On June 19th I requested a £60 withdrawal from PlayOJO. . 5/5 on the iTunes App Store, and plenty of satisfied customer reviews. I have been going in an open endless loop with email support and I need to resolve this issue. This goes for bank transfers. PlayOJO Casino - Withdrawal stuck on pending. I have been trying to withdraw £595 from playojo for the past 3 weeks. As of June 10, the pending withdrawal had finally shown up as being processed/paid and I was able to request the withdrawal for $1200; as of June 12 I received the $1200 payment so this matter has been resolved. In July, they. I have played with this company for a while now made a small withdrawal request of £50 on the 02/11/22 and I'm still waiting for it to be processed 6 days l. Recently, I won a nice amount of money at PlayOJO casino and decided to withdraw my funds. I had same issue start of the year with another large withdrawal but done all the verification etc. 43 hours left. Wager from real balance first. Posted on June 12, 2021. I am unable to play either as I can not withdraw again until you have your. 4 In fact, if a person departs while an appeal is pending, his or her departure will be deemed a withdrawal of the appeal. See 8 CFR 248. As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed. My account is fully verified. Hi there, I have been playing this site since feb 2023 I have finally won enough to withdrawal (1500). No-one answers chat or social media or any updates. The bank account was paid to Prime Video Seattle WA. What do we need from you? For your first-time withdrawal the OJO crew needs to validate your requested transaction for. Note: To request a withdrawal cancellation click the grey ` X ` next to the withdrawal. Full Terms Apply. JaKoLa2023 United Kingdom. Minimum Deposit: Hi. I have been going in an open endless loop with email support and I need to resolve this issue. AskGamblers. In August, 15. If that’s the case, you should look up your ETH address on Etherscan and check to see which ETH/ERC-20 transaction is still pending with a lower account nonce, you should always cancel/speed up a pending transaction with the lowest account nonce first as other transactions pending with a higher nonce would remain pending (even the replace. OJO’s Safer Gambling tools are there to help everyone enjoy their play. With features such as time checks, play history and deposit limits, we give you the support you need to gamble safely. If your vault withdrawal is "Pending Approval," it means that one or both of the email addresses associated with the vault have not approved the withdrawal and the 48-hour waiting period will not start for the withdrawal until that has been done. PlayOJO Casino - Withdrawals form August and September have not arrived. Mark all as read; Settings; What's new. The withdrawal request was then reversed on the same. It has an excellent rating of 4. I have recently tried to withdraw my winnings after winning a good amount, but for last 2 weeks it says “you have reached the maximum number of pending wit. The minimum withdrawal is £20, apart from when withdrawing by wire transfer, in which case it is £50. 2. PlayOJO Casino - Withdrawals form August and September have not arrived. . PlayOJO Casino - Withdrawal stuck on pending. #1. I have £400 in my account. PlayOJO has hundreds of games in its catalogue, including table games, slots, and live dealer options. Civ. 1(a). Posted on May 19, 2023. Sometimes, there is the OJO withdrawal player pending that can slow down the process of your withdrawal. 2 days since I sent them documents needed to verify my account and I had no email to say they have been received or being processed. Excluded Skrill and Neteller deposits. PlayOJO Casino - Withdrawals form August and September have not arrived. I have tried to email support twice had no response at all. Before I start making noise and contacting ADR/UKGC and god knows what is there a rep here for the above? Absolutely impossible to get any sense or sort this out directly with Playojo, you wait days and days and days. We made certain that. Read our review of PlayOJO Casino, its players complaints and other factors. For. PlayOJO mobile gives you the same incredible experience you can enjoy online instantly, via your laptop or desktop device. $1,000 Resolved. I had same issue start of the year with. Meet OJO plus. . 2. Opened an account on 31/12/2022, made a withdrawal of £60 the same day, at this point asked for no verification, this transaction was pending for 4 days, I decided to submit my identification details which were approved on 06/01/2023. PlayOJO Casino - Withdrawal stuck on pending. You will have access to the system to verify all that I have explained above is on record. No issues with any other casino like this. Earn 50 free Spins and learn about PlayOJO's great selection of live dealer games, slots, special promos, and more!PlayOJO Casino - Withdrawal stuck on pending. All I want to do is withdraw my £500 winnings. They asked me for proof of bank account, address and passport/driving license which have all been provided.